Contact Vape Lounge Online

Questions about an order, a product or which kit to choose? Our UK team is here to help Monday to Friday, 9am to 5pm. Call, email or send us a message below.

Call us

07428 715692
07832 416709

Monday to Friday, 9am to 5pm

Email us

vapeloungeonline@gmail.com

We aim to reply within one working day.

Our address

Atlas Business Park, Gibbet Street, Halifax, HX1 5DZ

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Opening hours

Monday to Friday, 9am to 5pm

Online orders 24/7. Order by 2pm on weekdays for next-day delivery.

Send us a message

Fields marked * are required. Please include your order number if your message is about an order.

Quick answers

When will my order arrive?

Order by 2pm Monday to Friday for next-day delivery to most of the UK. Delivery is free on orders over £30. See our shipping policy for full details.

How do I return an item?

Contact us with your order number and the item you'd like to return. Our refund policy explains what can be returned and how refunds work.

My device is faulty. What should I do?

Message us with your order number, a short description of the fault and a photo if you can. We'll help you troubleshoot or arrange a replacement where it's covered.

Do you check age?

Yes. Every order is age-checked and we only sell to adults aged 18 or over, in line with UK law.

Do you sell to trade customers?

Yes. Choose "Trade or wholesale" in the form and tell us what you're looking for.

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Email us

Our address

Opening hours

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